Frequently Asked Questions

The Bath package includes a complete bath, blow-dry, brush out, nail trim, and a treat. All grooming happens inside the mobile unit parked at your location. This service maintains coat cleanliness between full grooming appointments without cutting hair.

A Sanitary Groom includes everything in the Bath package plus trimming the paw pads and sanitary area. This improves everyday cleanliness and comfort, especially for dogs that track debris indoors or need hygiene maintenance between full haircuts.

The same groomer handles your dog from start to finish during each appointment. Your dog isn't placed in a kennel between services or passed between multiple handlers. This reduces stress and allows the groomer to notice coat changes or skin issues over time.

De-matting is necessary when mats are too severe to brush out safely. The groomer either shaves matted areas or carefully removes mats depending on their severity and location. Scheduling grooming before mats tighten against the skin prevents the need for extensive shaving.

The groomer arrives at your home in a fully equipped mobile grooming unit. All services—bathing, drying, trimming, and nail care—happen inside the van using its built-in equipment. You don't need to provide water, power, or grooming space.

Pricing is based on your dog's weight for most services. De-matting costs vary depending on coat condition and severity, since heavily matted coats require more time and careful handling. Coat type and breed don't change base pricing, but condition does.

De-shedding includes the Bath package plus specialized removal of loose undercoat using techniques that target shedding breeds. Regular brushing during a bath addresses surface tangles, while de-shedding pulls out the dense undercoat that causes heavy shedding indoors.

Most double-coated breeds benefit from de-shedding every 6-8 weeks, with increased frequency during spring and fall shedding seasons. Routine de-shedding prevents undercoat buildup that traps moisture and causes skin issues, especially in East Texas humidity.

Nail trimming is available as a standalone service for dogs of all sizes. This works well for dogs with dark nails that need frequent trimming to keep the quick receded, or for owners maintaining grooming between full appointments.

A Full Groom includes the complete Bath package plus a full shave or trim tailored to your dog's breed, coat type, and your preferences. The same groomer completes every step, allowing them to adjust the cut based on how your dog's coat responds.

Tight mats pull skin when brushed and can hide irritation or sores underneath. Severe matting requires shaving close to the skin for safety, while light mats can sometimes be worked out. The groomer selects the safest method based on how close mats sit to the skin.

Eligible referrals earn you 20% off your next grooming appointment. This applies when someone you refer books and completes their first appointment. The discount rewards repeat customers who help connect new dogs with mobile grooming services.

Yes — AK Canines handles de-matting on-site at your home. Your dog's coat is assessed during the appointment, and we work through tangles gently at their own pace. For severe matting, we'll discuss whether careful detangling or a compassionate shave-down is the kindest option for your dog's skin and comfort, and we always talk through the plan with you before we begin.

AK Canines Mobile Dog Grooming serves Nacogdoches and brings full grooming and de-matting services directly to your driveway. There's no drop-off, no kennel wait, and no stressful car ride — your dog is groomed one-on-one in a familiar environment from start to finish.

Yes, sharing details about your dog's coat ahead of time helps ensure enough time is set aside to address matting or heavy tangles properly. Letting your groomer know about coat length, texture, or any problem areas means your dog gets the focused attention their coat actually needs rather than a rushed session.